Is your Equiteacher broken, or does it have a technical defect? Then you would like to have it repaired. Even when you no longer have a warranty, you can have it repaired. Our repair technicians are specially trained to optimally examine and repair your Equiteacher. When you have your Equiteacher repaired by us, all defective parts are replaced by original Equiteacher parts.
Register your repair at contact@Equiteacher.nl. If you return a Equiteacher to us for repair and it turns out that it does not meet the warranty conditions, examination costs will be charged. These examinations costs amount to € 15.00 including VAT and will have to be paid before we can return your Equiteacher to you.
SEND YOUR Equiteacher IN FOR REPAIR.
Do you want us to repair your Equiteacher? Then send it to us. When completing the repair form, clearly state which parts are defective and/or which problems you encounter during use. Then make sure your Equiteacher is packed securely in a box so that it cannot be damaged on the way. Equiteacher is not liable for the package and the contents sent by you. You as the sender are responsible for the shipment and any damage or loss during the shipment.
Equiteacher provides a 3-month warranty on the repair after completion of the repair. This warranty period starts at the time of shipment of the product to the customer. If the symptoms return within three months after delivery of the repaired product, Equiteacher will quote the price for a new repair.
For the same cause of the symptoms, only the parts that were not replaced during the previous repair will be charged. If it turns out that the cause of the issue is different from that with the previous repair, the cost of the new repair will be charged to the customer.